Privacy Policy

This Privacy Policy explains how Apex Crew (“Apex Crew,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, use our mobile applications, or engage our services (collectively, the “Services”). It applies to all applications we publish, including those distributed through the Google Play Store, Apple App Store, and other platforms.

By using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree, please discontinue use of the Services.

1. Information We Collect

We collect the following categories of information:

a. Information you provide to us

• Account & contact data:such as your name, email address, phone number, and company name when you create an account or contact us.
• Content you submit:messages, form submissions, support requests, and any files or information you choose to share.

b. Information collected automatically

• Device & usage data:device model, operating system, unique device identifiers, app version, language settings, and interactions within the app.
• Log & diagnostic data:IP address, crash reports, performance data, and timestamps, used to keep the Services stable and secure.
• Cookies & similar technologies:on our website, to remember preferences and measure traffic. You can control cookies through your browser settings.

c. Information from third parties

We may receive information from analytics providers, authentication providers, and platform stores (e.g. Google Play, Apple App Store) consistent with their policies.

2. How We Use Your Information

• To provide, operate, maintain, and improve our Services;
• To create and manage your account and respond to your requests;
• To communicate with you about updates, security alerts, and support;
• To monitor usage, detect abuse, and prevent fraud;
• To analyze and improve performance, features, and user experience;
• To comply with legal obligations and enforce our terms.

3. Legal Bases for Processing

Where applicable (for example, under the EU/UK GDPR), we process personal data on the basis of your consent, the performance of a contract with you, our legitimate interests in operating and improving the Services, and compliance with legal obligations.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers:vendors who host, analyze, or support our Services under confidentiality obligations (e.g. cloud hosting, analytics, crash reporting).
• Legal & safety:when required by law, regulation, legal process, or to protect the rights, property, or safety of our users and others.
• Business transfers:in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Third-Party Services

Our applications may use third-party services that collect information used to identify you. These may include, for example, analytics and crash-reporting tools. We encourage you to review the privacy policies of any third-party services linked from or integrated into our Services. We are not responsible for the practices of third parties.

6. Data Retention

We retain personal information for as long as necessary to provide the Services and for legitimate business or legal purposes. When information is no longer needed, we delete or anonymize it.

7. Data Security

We implement reasonable technical and organizational measures designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our Services are not directed to children under the age of 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from them. If you believe a child has provided us personal information, please contact us and we will take steps to delete it.

9. Your Rights & Choices

Depending on your location, you may have the right to access, correct, update, delete, or restrict the use of your personal information, and to withdraw consent or object to certain processing. To exercise these rights, contact us at apexcrew.agency@gmail.com. You may also manage app permissions and delete the app from your device at any time.

10. International Data Transfers

Your information may be processed and stored in countries other than your own, which may have different data-protection laws. Where required, we take steps to ensure appropriate safeguards are in place.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date above. Material changes may be communicated through the Services.

12. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at apexcrew.agency@gmail.com.